No One Can Provide Better Customer Insights Than TONE… AI Is an Accelerant to an Already World-Class Solution

TONE leverages artificial intelligence to create a truly revolutionary solution providing more customer insights than ever before!

Author: Brandon Evans

October 11,2023

TONE is a pioneer in the technology space leveraging audio QR codes to interact with customers in ways that have never been done. From our frictionless integration to a completely client-customized marketing strategy, we have begun diving into industry after industry to change how data is being used. The buzz has been going crazy over the last several months with the massive success of OpenAI, Google's Bard, etc., and our clients are wondering if we are using AI to enhance our service offerings. Well, the answer is simple, yes! With millions of data points collected from our technology, as well as external data sources like NOAA weather data, TONE is in a position to truly revolutionize how data is being used. So, let's dive into what we are doing with AI and how we plan on using AI to benefit our clients.

AI-Enhanced Asset Tracking

Our clients had the challenge of efficiently monitoring, managing and safeguarding valuable assets. This encompasses issues such as asset location, security, maintenance, and ensuring their smooth movement through complex supply chains, all of which can lead to increased costs, inefficiencies, and the risk of asset loss or damage. TONE aims to address these challenges by providing real-time visibility, predictive maintenance, and comprehensive control over valuables. TONE's AI-powered asset-tracking solution combines cutting-edge audio technology with AI algorithms to provide real-time, precise monitoring. Whether it's ventilators in healthcare or critical components in manufacturing, TONE's technology ensures that assets reach their intended destinations without delays or complications. But it doesn't stop there; predictive maintenance, enabled by AI, allows for early detection of potential issues, minimizing downtime and maximizing operational efficiency. TONE's asset tracking solution empowers industries to optimize resource management, streamline processes, and ultimately save costs.

Ensuring Regulatory Compliance

Compliance with regulatory standards is a top priority for many industries, especially when it comes to worker safety and environmental conditions. Over the last year, there has been an increase in inspectors, added and modified rules and regulations, and increased fines. The average fine costs a company around $14 thousand in fines, not to mention any downtime for investigations to occur. A single non-compliance event typically results in organization experiencing an average revenue loss of $5.9 million. TONE takes this challenge head-on with its regulatory compliance solution, which leverages AI to monitor both worker conditions and external heat conditions in real-time. In partnership with a major automobile manufacturer, TONE's AI technology measures the internal workplace environment, ensuring that employees work in safe and comfortable conditions. In industries where extreme temperatures can be a concern, such as manufacturing or construction, TONE's solution provides instant alerts and data analytics to mitigate risks. The result is not only regulatory compliance but also a safer and more productive work environment.

Supercharging Marketing Efforts

On average, companies allocate 12% of revenue to marketing budgets. With such a large percentage allocated to marketing efforts, how much innovation has been done to increase interactions and engagement, and drive sales? In short, there hasn't been a ton of innovation, until TONE came into the picture. TONE's innovation extends into the realm of marketing. AI-driven personalization is a game-changer for brands seeking to connect with their audiences on a deeper level. By analyzing user preferences and behaviors, TONE tailors audio content, delivering personalized messages, ads, and special offers. This level of customization drives higher engagement rates and conversions. Furthermore, TONE prioritizes data privacy, ensuring that users' information remains secure. In a world where consumer data protection is paramount, this commitment builds trust between brands and their audiences. TONE's marketing solution allows companies to reach consumers effectively while respecting their privacy.

TONE-Embedded Media

TONE leverages high-frequency TONE-Tags, or audio QR codes, embedded into media to interact with TONE-enabled applications. The traditional, “analog” method to “mix” TONE Tags into existing audio (and video audio) tracks required a skilled sound design engineer manipulating an audio or video editing system – placing TONE-Tag audio files onto an editing timeline manually, and then choosing the proper settings for volume, pan, and dynamic processing. Utilizing AI-powered TONE Automix technology, now anyone – regardless of audio skill - can easily add TONE-Tags to any audio or video media with a few simple clicks. Responding to user-selected parameters, the AI engine automatically determines the proper placement, volume, pan, and dynamic processing to execute a perfect mixdown and deliver the finished media to any destination in minutes. The automated process allows end users to leverage “self-service” when desired – dramatically reducing turnaround and delivery time to advertising, entertainment, or industrial distribution.

TONE's Innovation Mission

TONE, a trailblazer in the use of artificial intelligence (AI), offers a groundbreaking solution for generating comprehensive customer insights. By harnessing AI and audio QR codes, TONE has begun revolutionizing various industries with its client-customized marketing strategies and innovative approaches. With an emphasis on AI-enhanced asset tracking, TONE ensures real-time monitoring and predictive maintenance, optimizing resource management and minimizing operational costs. TONE also addresses regulatory compliance challenges by utilizing AI to monitor worker and environmental conditions in real-time, avoiding hefty fines and creating safer work environments. Moreover, TONE supercharges marketing efforts through AI-driven personalization, delivering tailored content and respecting data privacy. TONE's use of AI extends to embedding audio QR codes seamlessly into media, streamlining the process and reducing time to market. Finally, TONE gathers extensive data insights, combining internal and external data sources to provide valuable information to its clients. Overall, TONE's innovative application of AI amplifies its world-class solution for unparalleled customer insights.